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Reliance GSM Network Quality (Review)

13

Updated on 3rd April 09, original article dates back to 15th January 09.

Reliance GSM Network Quality is poorer than I would have thought.

Initially when I had inserted the SIM card and started the phone, It was working fine. Reliance to Reliance, GSM and CDMA both does not have a major connectivity problem with each other. Its for others who you have to bargain for. Connectvity to Airtel suffers big time, Vodafone was just ok.

Features

Other than its Network Quality, on a positive note for customers is that 900 Rs. worth of talktime you would get for a period of 90 days i.e. Rs. 10 every day (not in all circles). I have not been able to get in touch with customer care so that I can calrify a few doubts.

  1. Every day you would get 10 INR as talktime/
  2. For the first two days, you get Rs. 20 as validity. For the first day, you get Rs. 20 with validity of  two days. Then, Rs. 10/- each day till 90th day since your activation.
  3. Reliance to Reliance free, after 11.oo Pm
  4. No information about GPRS etc.
  5. 6 Months Validity
  6. Rs. 25 for Sim card and Rs 50 first recharge.

With these information still at bay, you cannot have a good review. Wait and watch for a full review.

Update day two:

Call quality was very good against as expected. I don’t get network inside my office premises. Making a call is still a pain, you have to dial the same number some ten – fifteen times to get connected.

Update: Month One

Call quality is still superb, but Connectivity issues remain. Mobile GPRS enabled, Browsing as quick as others, though not better. Making a call still remains the pain, but otherwise the connection is active. Reliance GMS Call Quality is as same as the CDMA which really is appreciated. Call drops are more frequent, hence issues still remains on the network front.

Update: Month Two

After two months of using Reliance GSM Network, the Quality of Network has gone up, disconnections between calls have come down (call drops), Customer service pathetic. Customer Service is not good enough to beat the leaders in the Industry. Call quality has come down a bit, though making a call still is a pain.

Update: Month Three

The free talktime is now finished, hence I have stopped calling these days.

Network remains bad. Call quality remains superb. Calling still is a pain and Call Drops are high.

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13 Comments
  1. Arjun says

    We should make a FIR or do a case against Reliance Communication for cheating with customer.
    They are offering Rs.599 STD plan which is a trap to take customer, once customer is in, each one realize they got screwed up with bogus network. It is pathetic. People lose their business and lose a lot of things.
    All of the owner/leads should be punished for that. We need people like Anna Hazare to fight against this corruption.

    1. Hemal Shah says

      Arjun, I have stopped using all reliance services.. GSM network is not up to the mark as well…
      thanks for your comment and welcome to my blog.

  2. DIP says

    Worst network I have ever seen. I am a customer for 599 STD plan in AP..which is a trap to kill you..it will spoil your life.Please be aware from this bogus company.

    1. Hemal Shah says

      I agree Dip. Its not a good network to reckon with.
      Thank you for your visit and welcome to my blog 🙂

  3. ramesh says

    i would suggest one thing olease donet take the reliance GSM connections because the service is worst and if the sim is prepaid they will deduct amount every day
    (chori). reliance communications is worst company in the india.

    1. Hemal Shah says

      Hey Ramesh, welcome to my blog and thank you for your comment! Sorrry about such a late reply, i was too tied up with my work.

      there are so many complaints about Reliance and still it is the number one CDMA just because they have a superior network. GSM, i never liked using it myself and dont even bother to suggest it to someone…

  4. Vishal says

    They are the no.1 cheaters when it comes to services. they will deduct your balance for no reasons and wen u ask for that they will tell u that u have activated this service on your phone. They are no.1 beggars in the world i ll say.

    Even a beggar wud be better than these ppl atleast they will ask u the money but these assholes will deduct your money like that. Shameless ppl..

    Karlo sara paisa mutthi mei… F******

    1. Hemal Shah says

      Hey Vishal, welcome to my blog and thank you for your comment! Sorrry about such a late reply, i was too tied up with my work.

      I understand your frustration.. at times, even i had gone through the same and had blasted their customer care for the pathetic service. the amount deducted is never returned and in that sense, it always makes our balance empty.

  5. ajit says

    Reliance sucks…!

    1. Hemz says

      It depends on situation to situation on what you faced.. but that does not mean that every one faces the same way Ajit…

  6. Arjun.c says

    RELIANCE AND TATA TELESERVICES ARE THE BIG TELECOM COMPANIES WHO ARE MAKING FOOL OF CUSTOMERS BY PROVIDING PATHETIC NETWORKS, FUCKER GPRS PLANS AND WASTE VALUE ADDED SERVICES

  7. Johnn says

    It is really pathetic that companies are using marketing strategies to fool people with a pathetic network quality. I think this helps me when I would be in India to choose which Service provider should I choose.

  8. Harish says

    Reliance is pathetic!

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